Reporting directly to the Chief Commercial Officer, the Business Intelligence Analyst will play a vital role in supporting the company's commercial activities. This position involves analysing market data, identifying key segments and targets, performance reporting and providing actionable insights to support strategic decision-making and commercial strategies. Conduct detailed market segmentation analyses to identify distinct customer groups.
Work with the Marketing and Business development teams to ensure alignment of targeting efforts with overall business objectives.
Data Analysis and Reporting
Collect, clean and analyse data from various sources to support business decisions.
Manage systems and leverage insights for business improvements.
Develop and maintain dashboards and regular reports (create visual representations of data to communicate insights effectively), to track key performance indicators (KPIs) and present to key stakeholders.
CRM Administration
Maintain and update CRM records to ensure data accuracy, consistency, and completeness.
Manage user permissions, workflows, and system configurations to optimize CRM performance and support business processes.
Ensure that positioning strategies are informed by robust market and customer data.
Support the development of client proposals with market intelligence and analytical insights.
Collaborate with all departments to integrate segmentation and targeting insights into business strategies.
Minimum of 5 years’ experience in a commercial/business analyst role, preferably within a pharma services, CRO, or relevant B2B environment.
Strong numeracy skills, comfortable working with data.
Knowledge of the pharmaceutical development lifecycle and environment.
Proficiency in CRM systems. Proficiency in data analysis tools and software including Excel. Knowledge of Microsoft SQL, Python or similar an advantage.
Experience with data visualisation tools such as Power BI or similar.
be flexible to adapt if plans change.
Excellent interpersonal and rapport building skills to work with stakeholders.
Fluent level of English both spoken and written, with a keen eye for detail.
Outstanding work ethic and a commitment to meeting timelines without compromising quality.
A competitive salary.
~25 days annual leave in addition to bank holidays- increasing incrementally.
~ An additional day of leave on your birthday.
~ Opportunity for hybrid working.
~ Contributory Pension.
~ Life Assurance Scheme.
Wellbeing benefits, including: a health care plan and on-site gym.