3 months contract with a Local Authority
Job Summary:
• We are seeking a highly motivated and experienced Operational Services Manager to join the Asset Management function of a local authority.
• This pivotal role is responsible for leading and overseeing the day-to-day operational delivery of facilities management, maintenance, minor works, and contracted services across a varied non-housing estate.
• The postholder will provide strategic and operational leadership in areas such as compliance, supplier performance, and estate investment planning, ensuring service excellence and value for money.
Key Duties/Accountabilities (Sample):
• Provide strong line management to teams delivering estates, facilities, and operational services.
• Lead and develop all aspects of operational estates, planned/reactive maintenance, minor works, and facilities management.
• Oversee a comprehensive maintenance management system, ensuring both operational and strategic compliance.
• Manage contracted services including cleaning, security, and maintenance, ensuring high performance and cost-effectiveness.
• Lead on procurement processes, contractor governance, and performance reviews to ensure value-for-money outcomes.
• Act as the Contract Manager, managing contract governance, supplier relationships, and delivery outcomes.
• Oversee investment planning and manage the minor works programme—ensuring upgrades, repairs, and lease obligations are delivered effectively.
• Support estate compliance across all areas, including health and safety, and legislative obligations.
• Participate in the out-of-hours on-call rota to support the operational continuity of estate services.
Skills/Experience:
• Demonstrable experience in facilities and estates management within a complex organisation.
• Strong understanding of planned and reactive maintenance systems, compliance, and operational delivery.
• Experience managing contracted services (e.g. cleaning, maintenance, security) with a focus on performance and value.
• Proven ability to lead teams, manage resources, and develop operational strategies.
• Solid knowledge of contract management, including governance and supplier performance.
• Experience in minor works project delivery and estate investment planning.
• Ability to manage multiple priorities with excellent organisational and communication skills.
• Comfortable working in a hybrid environment with site presence required.
• Experience working within local government, healthcare, education, or large public sector estates.
• Recognised facilities management qualification or similar (e.g. IWFM, NEBOSH, IOSH).
• Strong knowledge of health & safety, compliance regulations, and procurement processes.
Additional Information:
• The closing date: 17/09/2025.
• The role is full-time (37 hours/week) and expected to last 12 weeks.
• The office location is based in Shefford, Bedfordshire, and 3 days per week on-site attendance is required.