General manager

About

This is an excellent opportunity for an experienced General Manager to take ownership of a single-site high volume quick service restaurant operation within a well established and growing hospitality business

You will be joining a site portfolio with strong trading foundations and an established team structur

e.
This role is ideal for a leader who enjoys being on the front line, driving standards, and making a visible impact on both performance and culture. You will be responsible for improving consistency on the site while developing a strong leadership team underneath y

ou.
The General Manager

• RoleFull responsibility for a multi site QSR opera
• tionLeading and developing a large frontline team across two restaur
• antsDriving performance across sales, service, quality and operational stand
• ardsTaking ownership of both a high-volume drive through site and a turnaround loca
• tionBuilding structure, consistency and accountability across both t
• eamsCoaching and developing Team Leaders and Shift Managers into stronger leadership r
• olesEnsuring smooth day to day operations across both s
• itesWorking closely with regional leadership to deliver agreed KPI targets and improvement p
• lansIdentifying operational gaps and implementing practical solutions to improve perform

ance
What We Are Lookin

• g ForProven experience as a General Manager in QSR or high volume hospit
• alityStrong background in leading large teams in fast paced environ
• mentsExperience managing complex single site or multi site opera
• tionsConfident in both driving performance and improving underperforming
• sitesStrong coaching ability with a focus on team develo
• pmentHands on leadership style with strong operational awar
• enessComfortable working in a KPI driven enviro
• nmentResilient, adaptable and motivated by improving standards and re

sults
The

• SitesOne high performing drive through site delivering approximately seventy thousand pounds in weekly sales with a strong operational
• setupOne smaller QSR unit delivering approximately thirty five thousand pounds in weekly sales requiring structure, leadership and performance impro
• vementSupported by an Area Coach responsible for four sites who has progressed internally within the bu