Job Description
Company Description
Vinco Sales Ltd, founded in 2013, specialises in providing high-quality portable buildings, including mobile and static welfare units, container conversions, site cabins, modular buildings, and shipping containers. Serving a wide range of sectors such as local authorities, sports & leisure, education, healthcare, and retail, we tailor cost-effective and sustainable solutions to meet diverse project needs. Our comprehensive services include sales, hires, refurbishments, and on-site solutions, ensuring end-to-end support for our clients. With a commitment to innovation and customer satisfaction, Vinco Sales Ltd has become a trusted partner for portable accommodation and welfare unit solutions.
Role Description
This is a full-time on-site position based in Hereford for a Sales and Hire Account Manager. The successful candidate will be responsible for managing existing client accounts, ensuring customer satisfaction, and driving new business opportunities through lead generation and active follow-ups. They will handle inquiries, provide exceptional customer service, and maintain professional relationships with new and existing clients. Additional responsibilities may include collaborating with other team members to optimise sales strategies and ensure company targets are met.
Key Responsibilities:
* Handling day-to-day incoming sales enquiries via phone, email, and face-to-face.
* Building and maintaining relationships with new and existing customers
* Preparing and following up on quotes, orders, and sales/hire opportunities
* Keeping the CRM system fully up to date with accurate customer and sales/hire information
* Attending exhibitions (expos) to promote the business and generate leads
* Conducting site visits where required to understand customer needs and support sales
* Assisting with general day-to-day office operations and supporting the wider team
* Working closely with other departments to ensure smooth order processing and delivery
* Supporting marketing and sales initiatives, including campaigns and gathering customer feedback.
Skills & Experience:
* Ideally, have experience working for a portable building/welfare unit hire & sales supplier, plant hire, tool hire or off-site construction company.
* Previous experience in a sales, hiring, or account management role preferred
* Strong communication skills
* Good organisational skills with attention to detail
* Ability to manage multiple tasks and prioritise workload
* Confident using CRM systems and Microsoft Office
* A proactive and team-focused approach
Candidate Requirements:
* Friendly, professional, and approachable
* Self-motivated with a strong work ethic
* Adaptable and willing to support across different areas of the business
Benefits:
· Permanent, full-time role (40 hours per week)
· Office-based: Monday to Friday, 8:30am – 5:00pm
· (Includes 30-minute lunch break and two 15-minute breaks)
· Salary: Dependent on experience
· Holidays: 28 days including bank holidays
· Sick Pay: In line with statutory sick pay scheme
· Pension: NEST pension scheme