Events Supervisor
CantelloTayler Recruitment are currently recruiting for an Events Supervisor to join our client based in Chertsey.
The Events Supervisor will be responsible for:
1. Manage the smooth running of the In Room Dining and Events services following the company standards and procedures.
2. Create and maintain a team environment and motivate and train the team to achieve the required standards and therefore meeting and exceeding the guests’ expectations.
3. Ensure that the department is well organised and the required administration is carried out accurately and timely.
4. Day to day direction and allocation of tasks to the team and ensuring efficient staffing levels for the needs of the business.
5. Write rotas and manage shifts patterns taking into account holidays and sickness and ensure accurate record keeping on the relevant systems.
6. Attend weekly function meetings and daily hotel briefings
7. Guarantee that the highest standard of service and product is delivered to our guests at all times and review regularly.
8. Assist with ordering and stock control whilst controlling operating costs, payroll and expenses against the P&L.
9. Have a high level of presence within the department to lead by example through a 'handson’ approach.
10. Be confident in communicating with guests to ensure that their expectations are met and exceeded by providing a personalised service.
11. Log any g...