JOB OVERVIEW
M365 Teams Voice Engineer
An exciting opportunity for an experienced M365 Teams Voice Engineer to deliver Microsoft Teams Enterprise Voice deployments and unified communications solutions across enterprise client sites. Ideal for a technical specialist with experience in Microsoft 365, Azure, cloud infrastructure, networking and PowerShell automation.
If you’ve also worked in the following roles, we’d also like to hear from you: Unified Communications Engineer, Microsoft Teams Engineer, Voice Engineer, UC Engineer, Infrastructure Engineer, Network Engineer, Cloud Engineer
SALARY: Up to £50,000 per annum (depending on experience) + Benefits
LOCATION: Field based role working predominantly at customer sites UK-wide (with occasional visits to the company offices in Bristol)
JOB TYPE: Full-Time, Fixed-Term Contract (ending 18 December 2026 with potential to extend)
WORKING HOURS: Monday to Friday, 37.5 hours per week
PLEASE NOTE: Candidates will need a Full Driving Licence & Right to Work in the UK
KEY RESPONSIBILITIES
Your duties as the M365 Teams Voice Engineer include:
* Technical Delivery: Provide technical expertise during project delivery including solution design, migration planning and implementation
* Site Enablement: Support structured deployment activities across client sites including configuration of Teams voice services and user policies
* Device & Telephony Deployment: Install and configure Teams-certified desk phones and DECT solutions ensuring correct setup and functionality
* Testing & Validation: Conduct inbound and outbound call testing and support number porting validation including DDI functionality and call routing
* Customer & Stakeholder Support: Work with project teams, partners and client stakeholders while guiding end-users through telephony transitions
* Documentation & Standards: Maintain deployment documentation and ensure activities follow established processes, security standards and deployment runbooks
CANDIDATE REQUIREMENTS
Essential
* Advanced hands-on experience with Microsoft Teams and Enterprise Voice including configuration, optimisation, deployment and operational support
* Experience working with Microsoft 365, Azure and core networking technologies
* Familiarity with enterprise voice solutions including SBCs, media packs and gateways (ideally AudioCodes)
* Background supporting on-site and hybrid infrastructure environments
* Experience using PowerShell for automation and configuration tasks
* Excellent verbal and written communication skills
* Proven ability to work both independently and collaboratively within project teams
* Strong interpersonal skills with the ability to build positive relationships with colleagues, clients and partners
* Strong organisational and time management skills
* Full UK driving licence
* Right to work in the UK
* Eligible for SC security clearance
Desirable
* Knowledge of PRINCE2 Foundation
* ITIL qualification or familiarity with IT service management frameworks
* Microsoft technical certifications
WHY JOIN
* Be part of a forward-thinking team delivering real impact
* Gain hands-on experience in IT transformation projects
* Develop skills that can lead to roles in Project Management, Technical Consultancy and more
* Develop your knowledge of Microsoft tooling
BENEFITS
* 25 days holiday (plus bank holidays)
* Company pension
* Income Protection
* Health Cash Plan
* Death in Service (4 x salary)
* Enhanced family leave policies
* Employee discounts
* Volunteer Day
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C14508
awd online | http://www.awdo.co.uk
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