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Personal assistant – deputy coo / cmo support

Preston (Lancashire)
Permanent
Lancashire Teaching Hospitals
Personal assistant
Posted: 22h ago
The role

Job overview

Fast-paced. High profile. Never dull. We’re recruiting a proactive Band 4 Personal Assistant to join our Trust HQ team, providing first-class support to the Deputy portfolio. If you’re organised, confident and known for a “see it, sort it” attitude, you’ll love this role.

What we’re looking for

  • Solid PA/secretarial experience in a busy, professional setting.
  • Calm under pressure—great at prioritising, using judgement and handling confidential information.
  • Clear communicator who builds positive working relationships at all levels.
  • IT confident (Outlook, Teams, Word, Excel, PowerPoint) and quick to learn.
  • Proactive and practical: you take ownership, follow through and improve how things are done.
  • If you want a role where you’ll be trusted, busy and making a difference, apply now.

    Main duties of the job

  • Support the inbox and enquiries—route, chase and resolve quickly.
  • Run busy diaries and logistics for meetings (rooms/Teams, papers, actions).
  • Create sharp documents: agendas, minutes, briefings and letters.
  • Keep the office running smoothly—work with colleagues, coordinate cover, stay one step ahead.
  • Spot what needs doing and get it done—without being asked.
  • Working for our organisation

    You will be joining a supportive team who strive for the very best for our patients and staff.

    Lancashire Teaching Hospital NHS Foundation Trust is one of the largest NHS organisations in the country and we have 10000 fantastic staff working hard to deliver quality services to our patients and their families.

    You will help support 370,000 people in our local area and this is an exciting opportunity for a high calibre candidate to join the Governance Directorate.

    Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

    You will make a real impact, be challenged to think differently, be bold and help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role will be pivotal and something to be really proud of.

    The post is based at the Royal Preston Hospital which is within 2 miles of junction 32 of the M6 motorway.

    Detailed job description and main responsibilities

    -Provide direct secretarial and administration support

    -The role includes proactively management of diary and ensuring effective scheduling of appointments.

    -Organise meetings in a timely manner, including venues, ensuring that all relevant documentation and information is forwarded in advance.

    -Act as a minute secretary for meetings, some of which may cover complex discussions and actions.

    -Act as first point of contact for all internal and external to deal with all forms of enquiries (visitors/telephone/face to face/correspondence) in a competent and professional manner, maintaining a professional image appropriate to the role and creating a positive image of the organisation. Communicate effectively with external agencies and visitors to the Trust.

    -Screening telephone calls using own initiative, analysis of information provided before responding appropriately or referring to the most appropriate manager.

    -Maintain an up to date, effective electronic and paper filing system.

    -Ensure any confidential and sensitive data is appropriately managed, archived and stored securely.

    -Have an up to date knowledge and experience of Teams, Microsoft packages ie Word, Excel and Powerpoint and use of email and internet.

    -Personal Development opportunities are maximised in relation to the administration role and mandatory training undertaken as required.

    Person specification

    Qualifications & Education

    Essential criteria

  • Good General Education to GCSE standard or equivalent
  • Secretarial qualifications, minimum of RSA Grade III typing or equivalent
  • ECDL or equivalent experience
  • Desirable criteria

  • Shorthand qualification
  • Knowledge & Experience

    Essential criteria

  • Significant previous PA experience
  • Advanced level and extensive experience of Microsoft Word, Excel, Powerpoint, email and internet usage
  • Experience of managing busy diaries and general office practice
  • Experience of working in a busy office, managing own workloads
  • Experience of working with the public
  • Experience of minute taking
  • Desirable criteria

  • Understanding and knowledge of the structure and workings of the NHS
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