Team Leader Were looking for a kind, compassionate and resilient Team Leader to join our Mental Health Social Care Service in Waltham Forest. No personal care or experience is required, just the right values. £32,165.63 per annum, working 40 hours per week. Want to feel like youre making a difference? Youll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. As a Team Leader, you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competences for this position. You will work flexible to respond to emerging needs and effectively address the needs of the customer case load. This role will include shift working including weekends and at time late shifts depending on service needs. What youll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will: Undertake staff line management including supervisions, case work management assigned to the Team Leader Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Work closely with therapist in developing and implementing Complex Case Discussion plans Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available Develop and maintain links with all key agencies and service providers in the local community Empower customers to ensure they receive the service and benefits they are entitled to Work closely with Contract Manager in all management related matters including recruitment, staff supervisions, team meetings, etc The above sets out the posts key responsibilities. The post holder will be required to undertake various tasks and duties to ensure that these key responsibilities are effectively met. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, networks in local business community. Approachable and open behaviour. Prefers working as part of a group or team. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement. Has a practical and logical mind and is naturally well organised. What youll bring: Essential: At least two year of relevant sector work experience and at least one year experience leading and managing a team NVQ Level 3 in Health and Social Care or equivalent Demonstrable experience of supporting vulnerable adults with enduring mental health diagnosis. Desirable: Other relevant professional memberships and/or specialist qualifications. Experience in housing sector About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date