Our client is seeking a motivated Service Advisor to join their team in High Wycombe.
As a Service Advisor, you will act as the key link between customers and the workshop, delivering exceptional customer care throughout the service process. Your responsibilities will include:
1. Advising customers on vehicle servicing requirements
2. Keeping customers informed at every stage and answering any queries
3. Liaising with technicians and workshop control to ensure timely completion of work
4. Providing accurate advice on products and services
This is a fast-paced role where customer care is the top priority. You will take the time to build genuine rapport, understand customer needs, and deliver a first-class experience.
About You
5. Previous experience as a Service Advisor within the automotive industry is essential
6. Strong organisational and administrative skills with excellent attention to detail
7. A proven background in customer service within a busy environment
8. Working knowledge of Kerridge would be advantageous but not essential
Training & Development
Our client offers comprehensive training through dedicated in-house learning and manufacturer-led courses to support your career progression.
Benefits Include:
9. Enhanced holiday entitlement (33 days including bank holidays)
10. Industry-leading maternity, paternity, and adoption pay
11. Career development opportunities
12. Long service recognition
13. Discounted car schemes
14. High street discounts and gym memberships
15. Cycle-to-work scheme
16. One paid day per year for voluntary/community work
Hours: 8:00 AM - 6:00 PM (Monday to Friday)
Saturday: 1 in 5 on a rolling rota
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.