Customer Marketing Manager – Job Advert
• Job Title: Customer Marketing Manager
• Salary Range: £60,000 – £70,000 DOE
• Location / Working Model: Remote | Ad-hoc travel to Northern Ireland HQ
A fast-growing global provider of cybersecurity solutions is seeking a talented Customer Marketing Manager to take ownership of their customer engagement strategy. This is your chance to join a business at an exciting inflection point—entering a new era of international growth, backed by private equity investment, and led by a visionary leadership team with a clear roadmap for scale. You’ll find a culture that blends high performance with genuine flexibility and trust, where your ideas shape the way customers connect, learn, and stay loyal.
The Customer Marketing Manager will be the bridge between marketing and customer success—developing campaigns that inform, engage, and inspire long-term advocacy.
Role Highlights
– Design and deliver the end-to-end customer marketing strategy that drives retention and growth.
– Create compelling nurture and engagement programmes across email, product, and events.
– Partner with Customer Success and Product teams to craft educational content and webinars.
– Develop a customer advocacy programme that builds case studies, testimonials, and references.
– Monitor engagement and satisfaction KPIs, using insights to shape future campaigns.
You Will Need
– 5 + years’ experience in B2B customer marketing, ideally within SaaS or cybersecurity.
– Proven success delivering strategies that improve retention and reduce churn.
– Strong understanding of data-driven marketing using HubSpot or Salesforce.
– Confident writer and storyteller who can turn insight into action.
– Strategic yet hands-on approach, thriving in a fast-paced scale-up environment.
Why You’ll Love It
– Lead customer marketing in a high-growth, PE-backed organisation.
– Freedom to innovate, backed by a supportive leadership team.
– 25 days’ holiday + NI bank holidays, rising with service.
– Private pension (8 % company contribution), healthcare & life cover.
– Enhanced family leave and a dedicated training budget for your development.
– Flexible working – designed around you and your life.
– Global team events and referral bonuses to celebrate success together.
Apply today to grow your career as a Customer Marketing Manager with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone can make the best use of their skills, free from discrimination or harassment, and where all decisions are based on merit.
Due to a high number of applicants, we are only able to respond to successful candidates.