We are looking for a Full Time Bartender to join our team here at The Whitworth Locke in Manchester
IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING:
Service Delivery.
•Creating tell-your-mates experiences that makes guests want to keep coming back
•Prepare and serve alcoholic and non-alcoholic beverages based on customer requests
•Greeting customers, taking orders, and providing menu recommendations.
•Processing payments, handling transactions, and operating the point-of-sale (POS) system.
•Cleaning and sanitizing work areas, equipment, and seating areas.
•Maintaining inventory levels and restocking supplies.
•Collaborating with other team members to ensure efficient operations.
•Maintaining high standards of beverage quality and presentation.
•Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them.
•Actively looking for opportunities to grow revenue.
•Ensures compliance and maintenance of all statutory and legal, hygiene, safety and employment requirements for reception, food and beverage and nights operations.
•Ensures to cover all shifts, early and late
•Ensure customers are of legal drinking age by checking identification
Teamwork.
•Understand and embody the edyn values
•Constructively challenge, question, seek to improve, evolve and be human
•Contribute to a strong community spirit
•Be objective, fair, ethical, and consistent
What you’ll need.
Experience.
•Some previous experience in a customer-facing role preferred
•Confidence using basic IT systems and software (including Microsoft Office
Skills.
•Customer Service: Friendly, attentive, and able to handle a wide range of customer interactions.
•Natural influencing skills with a knack for managing expectations
•Communication: Excellent verbal and non-verbal communication skills.
•Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions.
•Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area.
•Multitasking: Ability to handle multiple tasks simultaneously while maintaining efficiency.
•Problem-Solving: Able to address customer issues or resolve unexpected situations.
•Teamwork: Collaborate effectively with other servers, kitchen staff, and bar staff.
•Strong financial acumen, with experience in budgeting, forecasting, and cost control.
Useful skills.
•Taking beverage orders and offering recommendations
•Strong knowledge of cocktail recipes and beverage preparation
•Preparing drinks quickly and accurately, fromclassic cocktails to non-alcoholic options
•Ability to work under preassure
Values.
•Courage to question, evolve and be human
•Curiosity to seek out innovation, change and creativity
•Confidence to challenge convention and look for better ways to do and be
•Accountability and the desire to empower those around you
•Freedom to be yourself at work, just as much as at play
•Acceptance that perfection doesn’t exist and no-one has a monopoly on good ideas
•Recognition of humanity in yourself and others to learn fast, evolve and grow.
Be you. At work.
Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.
In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.
But most importantly, we offer you a role in our story and the chance to write your own chapter.
When and Where?
We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.
Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently.