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Configuration Engineer Level 2, Birmingham
Client: SCC
Location: Birmingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 551d85ccc63c
Job Views: 4
Posted: 12.08.2025
Job Description:
Contract Type: Permanent
Salary Package: £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours: .pm – pm, Monday – Friday, -minute break
Interview Process: -stage process
Why SCC?
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working & core hours in line with role requirements
* Career development and life-long learning opportunities
* Opportunity to join Europe's largest privately-owned IT Company
Role purpose: To ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions. Security clearance or the willingness to apply will be required for this role.
Key responsibilities:
* Aligned to all Configuration service production areas and break/fix imaging services.
* To test and configure a variety of products, to the customer’s specific requirements when expressed, within the agreed group timescales.
* To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation.
* Assisting others proactively or upon request to ensure service levels and efficiency are maintained.
* To escalate to Supervisor/Management any non-conformances within the agreed timescales.
* To capture all required build data and status updates onto the relevant business system that supports that service.
* To undertake Health and Safety activities in line with SCC Group Health and Safety Policy.
* To maintain working area and ensure that all company property is handled with care.
* Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
* Working to Key Performance Indicators (KPIs) varying depending on configuration, order type and weight of items.
* To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any other duties as necessary.
* To adhere to the Configuration Centres ISO standards that support this job role.
* Responsible for Quality Assurance (QA) of own work.
* Trained to the relevant level to support the configuration of server technology.
Skills and experience:
* BTEC/NVQ in PC/Information Technology or equivalent qualification.
* CompTIA A+ or demonstrable ability / experience in handling IT equipment in a similar role / capacity.
* Strong analytical and problem-solving skills with attention to detail.
* Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
* Demonstrated ability to work effectively in a team environment.
* Ability to adapt to changing technologies and learn new systems quickly.
* Experience with server upgrades/configuration.
* Ability to follow documented procedures with precision and in a timely manner.
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