Duties & Responsibilities
* Maintenance of conventional & addressable Fire detection systems
* Maintenance of emergency lighting systems
* Maintenance of automatic opening vents
* Fault finding and repairs to above systems
* Assist clients and regional team with technical issues either on the phone or face to face
* Have a flexible approach to working hours when required
* Provide assistance and training to other team members as required
Skills & Experience
* Must have a high level of experience of our industry
* Excellent technical knowledge of fire systems
* Have a systematic/logical approach to tasks & problems
* Ensure all tasks are carried out quickly & efficiently
* Be presentable in person and in vehicle and tools
* Excellent communication and organisational skills
* Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.
* Understand the need for precise completion of paperwork records of jobs and full use of PDA device.
* Have a polite but assertive telephone manor
* Good knowledge of London and the home counties postcodes
* Good customer service skills ability to motivate staff & colleagues and lead by example
* The ability to think laterally and "out of the box"
* Prompt and consistent time keeping
Package
* Paid door to door travel for Engineers.
* Wellness & Employee Assistance Programme (EAP)
* Perkbox access to a huge range of free perks and discounts
* Regular One 2 One Check-Ins with Line Manager
* Continued Professional Development & Ongoing Training
* 25 Day Holiday Plus Bank Holidays Increasing to 35 Days ( 1 Day Extra Per Annum To 30 Days & A Further 5 Days After 10 Years )
* Flexible & Remote Working Where Possible
* Company Culture That Promotes Work Life Balance
* Access To Mental Health Care Support
* Salary Sacrifice Pension Scheme
* Childcare Voucher Scheme
* Max 3 Year Old Company Vehicle
* Death in service
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