A great opportunity has opened here at Hotel Indigo London Tower Hill, an IHG Hotel. We are currently looking to recruit a passionate Receptionist to join our Front Office team.
Position Overview
Reporting to the Front Office Manager, theReceptionistis responsible for providing exceptional service to guests, ensuring a smooth check-in and check-out process. This role includes greeting guests, managing reservations, and handling guest inquiries with professionalism. TheReceptionistplays a vital role in delivering a memorable guest experience, maintaining service standards, and contributing to the overall efficiency of operations.
What we looking for
* Previous experience in Reception or Guest Service within the hospitality industry.
* A friendly and professional attitude, with the ability to engage guests and handle inquiries efficiently
* Strong attention to detail and the ability to manage multiple tasks, including reservations, check-ins, and guest requests.
* Passionate to providing excellent service and ensuring every guest has a positive experience.
* Ability to multitask in a fast-paced environment while maintaining high service standards.
What we offer
* 28 days holiday including bank holidays.
* World class training and development programs tailored to enhancing skills.
* Free meals on duty in our colleague dining facilities.
* Uniform supplied
* Company pension plan
* Staff Parties
* IHG rewards program
* Employee rate discount worldwide
* Gym access
* Taxi commission
Hotel Indigo London Tower Hill, an IHG Hotel is a 4-star 49-bedroom lifestyle brand that inspires travelers to explore and discover new places, located in the financial district of London.
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