The Role:
- To work closely with Account Managers to deliver exceptional pre and post-sales assistance, guaranteeing the best experience for customers.
- To ensure accurate processing of customer orders, and to act as the primary point of contact.
- To ensure timely delivery of client orders, resolving issues and keeping customers informed.
- To engage with clients to collect feedback, resolve inquiries, and offer solutions.
- To work closely with internal departments such as finance, logistics, sales, and purchasing for smooth functioning of the organization.
- To keep a record of all customer interactions in our CRM system accurately and timely.
- To carry out any additional tasks that may be needed occasionally. Candidate's Profile
- Fluent in French (written and spoken) – Essential
- Previous experience in sales support or administrative role - beneficial
- Interest in technology and strong IT skills – advantageous
- Excellent communication & interpersonal skills
- Ambitious and driven
- Confident and dynamic
Salary
Up to £27,000 + benefits