JOB TITLE: Field Service Engineer LOCATION: Hertfordshire & North London SALARY - £32,500 Rising to £36,500 JOB PURPOSE: To service, maintain and fault find on vehicle wash machines in line with the service agreements, within your agreed geographical limit. Responsibilities: • Field Service Engineers are responsible for servicing and maintenance of the company’s full range of vehicle wash machines. This will include attending to all breakdowns, fault-finding, and repairing both mechanical and electrical faults. • Carry out chemical top-up on the machines as instructed and complete the appropriate paperwork. KNOWLEDGE / SKILLS / EXPERIENCE: Essential: • Full valid driving licence applicable to the UK • To have an understanding of mechanical plant operation and electrical systems and to demonstrate this through work experience. • Have good interpersonal skills to communicate with both customers and internal staff. • Be able to work on your own initiative and ability to work to a high standard of work. • Demonstrate that you have a good understanding of meeting customer needs and experience of being the face of the company. • Experience in using different customer portals for logging in/out of jobs with the use of a tablet device. Desirable: • Formal qualification in mechanical and electrical engineering • Experience within the car wash industry. • Experience with 3-phase. Package: • Basic starting annual salary of £32,500 rising to £36,500 after 6 month probation period • Working hours Monday to Friday – base of 9hrs per day (45 hrs pw) Home to Home Working 1 in 4 weekends – base of 8hrs on a Saturday and 8hrs on a Sunday • Paid from home to home • Approved overtime paid during the week as 1.75 • Approved overtime paid on Saturdays at 1.75 over and above 8 hours once core hours have been achieved • Approved overtime paid on Sundays at 1.75 over and above 8 hours once core hours have been achieved • 3 Monthly individual performance bonus targets to hit PPM and machine availability as part of the bonus scheme. • Annual company performance bonus entitlement after probation period completed and on weekend rota. • Company van that can be used for private use (HMRC taxation will apply) • Holiday scheme of 22 days rising to 25 days per annum plus an 8-day allowance in respect of public and bank holidays • Health cash plan and shopping portal discount scheme (HMRC taxation will apply) • Workplace pension scheme – statutory rules apply