Summary
Location: Birmingham, Leeds, London, Manchester, Reading, Sheffield
Job Family: Digital & Technology
Job Type: Full Time
Posted Date: 05-Jun-2026
Ref #: 73878
This Scrum Master role plays a key part in helping our teams deliver better outcomes, faster. You will work closely with both technical and non‑technical colleagues to embed agile ways of working, support continuous improvement, and create an environment where teams can perform at their best. Success in this role is measured through improved flow, quality of delivery, and strong team engagement. You will be hands‑on with squads, organising and facilitating core agile ceremonies, removing blockers, and coaching teams to work in a truly agile way. Partnering with Product Owners, delivery leads and wider stakeholders, you will help ensure work is prioritised around customer and business value, while contributing to the wider evolution of agile practices across VM Digital.
Who we are
The UK’s fastest broadband network, the nation’s best‑loved mobile brand and one of the UK's biggest companies. Diverse, high performing teams jam‑packed with serious talent. Together, we offer the UK more choice and better value through boundary‑pushing, customer‑championing values and ambitions. We are Virgin Media O2, and we can’t wait to see what you can do.
Accessible, inclusive and equitable for all
Virgin Media O2 is an equal opportunities employer, and we’re working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
* Proven hands‑on experience working as a Scrum Master within agile teams
* Strong understanding of agile, scrum and lean principles with practical application
* Experience facilitating core agile ceremonies and supporting sprint delivery
* Ability to manage dependencies, risks and impediments to maintain team flow
* Relevant Scrum Master or Product Owner certification, or equivalent experience
The ideal candidate will bring experience in Lean practices and a proven ability to leverage data to inform and drive decisions.
The other stuff we are looking for
* Experience working with both Scrum and Kanban teams
* Confidence influencing a wide range of stakeholders across technology and business
* Experience within technology delivery environments
* Exposure to telecoms, broadband or OSS or BSS domains
* A coaching mindset with a passion for continuous improvement
What's in it for you
We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. At Virgin Media O2, you get a generous reward package bursting with benefits, designed to support you and your loved ones so you’re covered no matter what life throws your way.
Next steps
If we feel like a place where you can belong, we’d love to learn more about you as a person and your experience to date. Once you submit an application, the next steps — if successful — are likely to include a competency interview with the Hiring Manager. When you apply, you’ll be asked about any adjustments you might need to support the recruitment process; let us know, and we’ll discuss it with you.
Applications will be reviewed and interviews conducted throughout the duration of this advert, so we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional upon passing background checks. All roles require a criminal record check and some require a financial probity check. Your recruiter can provide more information if needed.
Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.
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