IT Support Analyst - £30k - Altrincham Hybrid - Fintech
If you have around 2 years experience in a IT Support role and looking for a company to take the next step this could be the route to go.
Its in the Fintech domain, highly varied work, with lots of differing career progression options (Be that Data, Development, Security, Infrastructure or more).
Key responsibilities include:
1st and 2nd Line Support across hardware, desktop, database, reporting, software, and networking
Managing incidents and service requests via the internal helpdesk/ticketing system
Supporting internal systems (Windows 10/11, Active Directory, Microsoft 365)
Assisting with mobile and desktop device setup, configuration, and MDM tools
Patching, security updates, and basic infrastructure tasks
Collaborating with wider tech teams on improvements, rollouts, and upgrades
What We’re Looking For:
Experience in a similar IT Support role (1st/2nd Line) - Apprenticeship or year in industry would be considered
Knowledge of Windows OS, Active Directory, hardware troubleshooting
Familiarity with Microsoft 365, Dell/HP devices, and networking basics
Exposure to mobile device management (Apple/Android/MDM platforms)
General Microsoft based infrastructure and software support
General Network experience
SQL skills
A proactive approach to problem-solving and a keen interest in technology
Excellent communication and a genuine team player attitude
Those that have been in this role previously have progressed into varied tech roles including Infrastructure, Security, Application Support and Software Development.
The perfect personality would be someone massively into their tech. That always has the best spec computer. And generally just loves tech. Its not just a career but a passion too.
Benefits
Salary starting at £30,000
Hybrid working - 3 days onsite in each week in Altrincham
23 Days holiday + Bank Holidays + Birthday off and this Increases every year in the role
Extra leave to focus on professional qualifications. And they will even pay for it!
If this role sounds interesting get in contact with Nick Gandhi @ Altech Group