Job Summary
We are recruiting a high-performing Manager to help our business grow and succeed. The role ensures store inventory and customer experience remain top quality.
Responsibilities
* Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store.
* Plan and organise current promotions or in-store events.
* Listen and respond to our customers’ feedback and react accordingly.
* Ensure market-leading availability across the store.
* Work with other Managers in store to lead a supportive and performance-driven department.
* Efficiently manage all people routines, taking accountability for department scheduling, absence, performance and talent conversations.
* Deliver training to ensure the team has the capability and confidence to deliver their role.
* Motivate and lead colleagues to work with confidence across various departments.
* Identify and develop talent within the department.
* Build effective relationships with other operating departments.
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s).
* Take a leadership role within the store.
* Ensure resources are planned thoroughly.
Qualifications
* Experience managing a team in a fast-paced environment.
* Excellent communication skills to share knowledge, experience and best practices.
* Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible.
* Adaptable to change and able to challenge effectively.
* Actively listen to and respond effectively to customers and colleagues.
Benefits
Competitive salary, bonus, attractive pension scheme, private healthcare, colleague discount, 26 weeks maternity and adoption leave, neonatal and fertility leave.
We are an equal opportunities employer and welcome applications from all sections of the community.
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