Your new company
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Hays are currently recruiting a Customer Service Administrator to join a busy and customer-focused team on a temporary basis for a minimum of 8 weeks. This role involves high-volume phone-based customer service alongside accurate processing of claims, making it ideal for someone confident, organised, and comfortable working in a fast-paced environment.
Your new role
Key Responsibilities
* Handling inbound customer calls and emails professionally and efficiently
* Responding to customer queries regarding claims and processes
* Accurately processing claims and updating internal systems
* Gathering and verifying information to support claims assessment
* Maintaining clear and accurate records in line with procedures
* Managing workloads effectively while meeting deadlines and service levels
* Providing a high standard of customer care at all times
What you'll need to succeed
* Previous experience in a customer service, call-handling, or administrative role
* Confident and professional telephone manner
* Strong attention to detail and accuracy, particularly when processing information
* Comfortable working to set processes and guidelines
* Good organisational skills and the ability to manage multiple tasks
* Reliable, adaptable, and available for a minimum 8-week temporary assignment
What you'll get in return
* Temporary role with a minimum commitment of xsngvjr 8 weeks
* Valuable experience within a structured and supportive team
* Immediate start available
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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