Reed Hospitality are delighted to be working with a hotel in Armagh, that offers a warm & welcoming stay
Role: Deputy General Manager
Permanent role
Location: Armagh
Salary 42,000 - £45,000 per annum (dependent on experience)
Working hours: Shift patterns to include early mornings, late evenings, weekends and statutory holidays or other holidays.
The job role:
To support and deputise for the General Manager in ensuring the operational and financial success of the hotel. This includes direct responsibility for the food and beverage departments, ensuring high-quality service delivery, exceptional guest satisfaction, and strong cost control
Assisting with the day-to-day management of all hotel operations, including occupancy, food and beverage, and events/banqueting.
Demonstrating a professional and courteous attitude as part of the senior management team, ensuring high standards of presentation, uniform, and hygiene across all staff.
Supporting recruitment and selection of food and beverage staff; motivating, coaching, and developing employees through effective communication, training, and performance management, including KPIs and scheduling.
Managing food and beverage operations to budget and to the highest standards by developing menus, reviewing customer feedback, implementing strategies to maximise sales/profitability, and continuously enhancing the guest dining experience.
Maintaining strong communication with all hotel departments, suppliers, and external agencies to ensure smooth and effective operations.
Essential Criteria:
Previous experience of working in a 4* property as well as working with a diverse range of individuals to include bar staff, waiting staff, kitchen staff, suppliers, event planners and management of own staff.
Excellent communication skills both written and verbal - with the ability to communicate with stakeholders at all levels and demonstrate quality leadership and management competencies.
Experience in budget management and cost effectiveness.
Strong knowledge of food and beverages trends and best practices.
Display a working knowledge of various computer software programmes (MS Office, booking systems, POS).
Ability to work on your own initiative as well as part of a team.
Ability to work under pressure to achieve objectives within timescales without compromising accuracy and quality.
Strong organisational skills.
Desirable:
A formal qualification in hospitality, hotel, or catering management
If this role is for you, please submit an up to date CV today via the "Apply" link, or you can call the Branch and speak to Donna
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