We have an opportunity for an Account Manager to join the team at Cooneen At Work, Fivemiletown on a permanent basis. The successful person will manage a portfolio of uniform contracts to ensure that they are successfully and profitably delivered throughout their lifetime, sales are maximised, and contracts successfully retained.
Responsibilities
* Manage a portfolio of customer accounts, driving sales growth, contract renewals, and service excellence.
* Build and maintain strong client relationships through regular communication and review meetings.
* Achieve sales, contribution, and delivery KPI targets while identifying new business and tender opportunities.
* Lead contract implementation, customer issue resolution, and cross-functional collaboration to improve performance and margins.
* Support forecasting, stock management, reporting, and continuous improvement initiatives.
* Provide leadership and support to Account Coordinators and the wider Contract Management Team.
* Any other duties deemed necessary by management.
* Observe all Company Rules, Standard Operating Procedures and Company Policies particularly in relation to Health and Safety, Harassment, Disciplinary and ICT Security.
* Maximize efficiency by supporting Cooneen Lean continuous improvement activities
This is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required by their line manager & the overall objectives of the organisation.
Reward
At the Cooneen Group, we focus on the wellbeing of our employees. In addition to a competitive rate of pay and work within a modern and comfortable environment, you’ll receive a generous 35 days annual leave, private healthcare cash plan for you and your dependents, and lunchtime finish on Fridays.
Facilities at our include a subsidized canteen, where complimentary fresh fruit tea, coffee and filtered water are provided each day. Other benefits include employee assistance program, Royal London pension, paid refer a friend scheme, and employee social club.
Requirements
* Demonstrable experience in an Account Management or similar customer orientated role with portfolio of customers.
* Proven track record in the development & implementation of a business strategy.
* Strong IT skills, particularly MS word & excel
* Must be willing to make trips abroad if required for business purposes.
* Has a Degree/Technical Qualification
* Has managed and delivered accounts at an international level.
* Experience of working with various stakeholders including country office, factories and in-house design.
* Broad understanding of garment technology/ garment manufacturing process
* Experience of EU and international sales
* Has targeted and opened new accounts to generate new business.
A clean current driving licence is useful but not essential
Equal Opportunities Employer
Cooneen Group is an Equal Opportunities Employer.
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