Operations Manager – Lead Growth and Quality Across a Growing Region
Location: Dumfries – Regional role supporting services across Scotland
Join a respected provider with a strong foundation of 10 established homes, now expanding further across Scotland. Working alongside the Director of Service and a peer Operations Manager, you’ll play a vital role in leading high-quality, trauma-informed care across multiple homes both existing and new.
About the Role:
• Operational leadership of multiple residential childcare services across Scotland
• Ensure consistent, high-quality care aligned with The Promise and GIRFEC
• Support and mentor Registered Managers, promoting reflective and therapeutic practice
• Drive recruitment, development, and retention across your region
• Lead on safeguarding, compliance, and quality assurance
• Help guide the successful launch of new services as part of strategic growth
• Collaborate closely with the Director of Service and fellow Operations Manager
What Makes This Exciting:
• Regional leadership role with real influence across practice and culture
• Key part of a growth journey – expanding beyond 10 established homes
• Shape service delivery alongside a supportive senior team
• Access to a Management Incentive Plan, car allowance, and bonus
• Part of a wider group with an SQA-accredited training centre and Leadership Academy
About You:
• SVQ Level 4 or equivalent in Social Services and Healthcare or Leadership and Management
• At least 5 years’ experience in residential childcare, including 3+ years in a senior role
• Strong understanding of Scottish legislation, safeguarding, and trauma-informed care
• Proven leadership across multi-site services
• Committed to high standards, with a reflective, values-led approach
• Excellent communicator with strategic awareness and emotional intelligence
Why Join:
• £62,000 DOE + car allowance + annual quality and commercial bonus
• Work alongside an experienced leadership team driving quality and innovation
• Join an organisation that values autonomy, development, and progression
• Be part of a provider genuinely committed to improving children’s lives
• Full suite of wellbeing, reward, and leadership development benefits
How to Apply:
If you're ready to shape high-quality care across a growing region, we’d love to speak with you.
Contact us on (phone number removed) to discuss this opportunity further