Overview
Banana Moon Franchise is looking for a passionate Early Years Support Officer to join our team in the North. The role offers flexible support to nursery franchisees and managers, with regular visits to nurseries and home-based work. You will support teams across the UK, based in the North, and may occasionally attend the Franchise Support Office in Warwick for whole team events and collaboration.
Responsibilities
* Champion excellence by monitoring statutory requirements and ensuring nurseries across the Banana Moon Network remain fully compliant with regulatory inspection frameworks.
* Be an ambassador for the Banana Moon brand, bringing our mission and values.
* Support franchisees in delivering high-quality learning and development.
* Provide flexible support through onsite visits, virtual meetings, and telephone guidance.
* Assist nurseries during regulatory inspections, offering reassurance and practical support.
* Use professional expertise to guide franchisees and nursery managers to confidently tackle everyday challenges.
* Review and maintain network-wide compliance.
* Inspire and up-skill others by delivering engaging face-to-face and virtual workshops and training programmes.
* Keep accurate records through visit notes, audit reports, and other essential documentation.
* Play a key role in supporting brand-new nursery projects as they join the brand and launch.
Requirements
* A minimum of three years\' experience in an early years management role, ideally with multi-site experience.
* Thrives on variety: from compliance visits to hands-on training delivery.
* A confident communicator who can build strong, supportive relationships.
* Flexible and proactive, with a willingness to travel. Must hold a full UK driving licence.
* Hold a relevant qualification in Early Childhood Education or Development.
* Thorough knowledge of EYFS and Safeguarding legislations.
* A proven track record of positive Ofsted inspection outcomes.
* Strong organisational and administrative skills.
* DBS check required due to direct contact with children.
* Salary range dependent on experience.
Benefits
* Company car for travel (approved for personal use).
* Ability to manage and co-ordinate your own diary and schedule.
* Private health care plan.
* 24/7 Bupa Employee Assistance Programme (EAP).
* 30 days annual leave plus bank holidays.
* Two paid wellbeing days per year (duvet days).
* Hybrid working with Apple devices provided.
* Annual black tie awards (Midnight Moon Awards).
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