Assistant Restaurant Manager – RHS Garden Wisley
Location: RHS Garden Wisley.
Contract: Full-time, permanent, site based, 5 over 7 days per week.
Salary: £30,000 per annum + discretionary tronc.
Overview
As Assistant Restaurant Manager you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates’ values and client expectations. You will help create a customer‑focused environment that consistently delivers a premium dining experience.
Responsibilities
* Provide leadership to the restaurant team through clear communication, coaching, and development.
* Ensure consistent, high‑quality service and maintain high standards across all operating areas.
* Support auditing processes, using guest feedback and performance insights to drive continuous improvement.
* Identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards.
* Collaborate with the wider team on new ideas and initiatives that elevate the guest experience and support overall business performance.
* Work flexible shift patterns, including evenings and weekends, as required by the nature of the business.
Qualifications
* Proven experience managing high‑performing teams within a fine dining or premium restaurant environment.
* Demonstrable success in overseeing day‑to‑day service, guest experience, and operational efficiency.
* Strong background in food and beverage operations with a clear understanding of fine dining standards, presentation, and service excellence.
* IT and computer literate, experienced with restaurant systems such as POS, reservations, and reporting tools.
* Ability to travel to and from the site without relying on public transport.
Shifts
Shifts will vary from Monday to Sunday. Successful candidates should be flexible and able to work evenings and weekends.
Benefits
* 20 days annual leave plus bank holidays.
* Free meals on duty.
* Free on‑site parking.
* Exclusive travel discounts.
* Access to wellness, mindfulness, and fitness classes.
* Digital GP services for you and your family.
* Up to 44% off cinema tickets.
* Contributory pension scheme.
* Career pathways and MyLearning development programmes.
Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
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