Job Overview PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD Exciting Opportunity – Band 3 HCA Position in SDEC, YGC We are pleased to offer a rare and exciting opportunity for a Band 3 Healthcare Assistant to join the Same Day Emergency Care (SDEC) team at Ysbyty Glan Clwyd. Same Day Emergency Care (SDEC) is a modern approach to delivering urgent care that allows patients to be assessed, diagnosed, treated, and discharged on the same day—without the need for hospital admission. Operating within acute hospital settings, SDEC units aim to reduce pressure on emergency departments and inpatient wards by providing timely care for patients with conditions that can be safely managed in a short timeframe. SDEC services typically run seven days a week and are staffed by a multidisciplinary team including doctors, nurses, healthcare assistants, and allied health professionals. Patients are referred from the Emergency Department, GP, or other clinical areas and receive rapid access to diagnostics, treatment, and specialist input. The focus is on delivering high-quality, person-centred care while improving patient flow, reducing hospital stays, and enhancing overall patient experience. Main duties of the job Patient Care & Support : Providing personal care such as dressing, oral hygiene, toileting, and mobility assistance while maintaining dignity and privacy. Infection Prevention : Upholding high standards of infection control through effective hand hygiene, environmental cleanliness, and equipment care. Nutrition & Hydration : Assisting patients with eating and drinking, offering appropriate choices, and supporting independence where possible. Monitoring & Reporting : Recording vital signs (e.g. temperature, blood pressure, oxygen saturation), calculating BMI, and documenting nutrition and hydration status. All findings must be reported to the registered professional. Diagnostic Support : Performing Point of Care testing (e.g. urinalysis, blood glucose), collecting diagnostic samples (e.g. urine, faeces, sputum, wound swabs, venous blood), and ensuring proper handling and infection control compliance. Pressure Area Care : Providing pressure relief as directed and reporting any abnormalities in skin condition. Compassionate Care : Demonstrating empathy and advocacy for patients, carers, and families, promoting independence and therapeutic engagement. Documentation : Maintaining accurate and timely records in line with clinical standards. Communications: Provide appropriate routine information effectively to patients, carers and other staff. The ability to speak Welsh is desirable for this post; Welsh and /or English speakers are equally welcome to apply. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities You will be able to find a full job description and personal specification attached within the supporting documents or please click "Apply now" to view in trac. Person specification Qualifications Essential criteria Level 3 qualification in a health care related subject Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW). Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR). Experience Essential criteria Experience of working within a relevant health or social care environment, providing direct patient care. Desirable criteria Experience of working with patient groups relevant to area of practice Experience of working within the NHS Skills And Attributes Essential criteria Good communication skills – verbal and written, with the ability to convey information clearly and sensitively Ability to work with minimum supervision to a high standard. Ability to keep calm in stressful situations Organisational skills, with the ability to plan and prioritise own and others workload efficiently.