Sales Support (Full Time Salary £23,887.50)
We're adding to our fantastic Sales team at The Plastic Bottles Company. The service, support, and advice we offer our clients are vital to our success. If you're a sales support superstar seeking a new role, we'd love to hear from you!
Our Sales Support team guides customers through every step of a sale and helps resolve any issues or concerns.
Additional responsibilities include:
* Answering questions from prospective customers about online purchases
* Tracking orders and investigating shipping delays
* Responding to inquiries from existing customers about their orders
* Processing sales, refunds, and returns
* Performing data entry related to sales figures and metrics
* Reporting unusual activity to Management
* Updating customer records with new contact details and notes
* Referring complex cases to the Office Team Leader
* Following up with customers about new or improved products
Hours: Full Time, Monday-Friday, 8:10 am to 5:00 pm
We operate a 9-day fortnight, giving team members a 3-day weekend every 2 weeks, in addition to 28 days holiday plus bank holidays.
How to Apply:
Please send your CV and a covering letter to our HR department.
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