Job Description Lead Business Analyst - Worcester/Flexible
Worcester (Hybrid: 3 days in the office, 2 days from home)
Up to 57k plus excellent benefits & company culture
We’re looking for a skilled and motivated Lead Business Analyst to join the Technology Business Analysis Practice in Worcester. This is a leadership role within a growing team, supporting the delivery of complex business change initiatives and enabling digital transformation.
You’ll work closely with business colleagues across project and product delivery teams, while also coaching and mentoring fellow analysts. From requirements gathering and process improvement to UX design and change adoption, this role demands versatility, insight, and leadership.
Experience working with complex systems is essential for this role, preferably Salesforce or a similar system.
Key Requirements
Experience leading business analysis within large-scale business change initiatives.
Proven track record of managing and mentoring analysts.
Ability to drive effective cross-team collaboration and strategic decision-making.
Skilled in creating design artefacts, user journeys, and service prototypes.
Experi...