Account Manager - Corporate Travel
Our client is renowned for its global provision of bespoke corporate travel services, technology emphasising user-focused design, and remarkable event solutions. Originating from robust partnerships in the financial, legal, and insurance sectors, our client seamlessly integrates personalised service with state-of-the-art technology to deliver unmatched experiences in travel and event management.
As an Account Manager specialising in corporate travel, you will play a pivotal role in the business, ensuring seamless travel experiences for their clients. Your primary focus is on maintaining client satisfaction, fostering long-term relationships, and driving strategic growth within the corporate travel sector.
Account Manager - What will I be doing?
1. Relationship Management: Cultivate and maintain multi-level client relationships, acting as a trusted advisor to understand their needs and goals.
2. Performance and Strategy: Meet personal KPIs, develop strategic Client Journey Plans, and ensure consistent service delivery according to SLAs.
3. Compliance and Growth: Drive client compliance, manage commercial models, and introduce innovative solutions to enhance client loyalty.
4. Program Reviews and Implementation: Conduct strategic reviews, participate in client implementations, and drive contract renewals.
5. Thought Leadership: Share industry insights an...