Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our Credit Control team. Reporting to the Financial Controller and Directors, you will be responsible for managing the Credit Control team and overseeing all credit control activities within the company.
Responsibilities
1. Managing a team of credit controllers.
2. Overseeing the credit control team and their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
3. Producing and analyzing debt reports, highlighting risks, variances, and action plans.
4. Managing monthly cashflow forecasting.
5. Maintaining reports on credit applications, payments, and bad debts, and providing relevant analysis.
6. Handling bad debt collection processes, including small claims, insurance, and correspondence.
7. Collaborating with the Sales Director to manage problematic accounts.
8. Resolving billing disputes, complaints, and discrepancies within designated timeframes.
9. Supporting daily credit control activities as needed.
10. Developing strategic partnerships within the management team to foster communication, continuous improvement, and teamwork.
11. Reviewing and maintaining the company's credit policy.
12. Liaising with HR to meet staffing needs and ensure policy adherence.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business environment.
* Previous managerial experience in a high-volume billing setting.
* Understanding of workload prioritization and team leadership.
* Ability to work under pressure and meet strict deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch break)
Salary: £30,000 - £32,500 per annum
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