Salary: Competitive Salary plus bonus, plus live in accommodation
Overview
Shepherd Neame is on the lookout for a General Manager with bags of personality to join our team. If you have previous experience of managing a team from within either the hospitality or a service-led environment and you are looking for a new and rewarding challenge, this may be just the job for you. As an ambassador for our brand, you will create an inclusive culture within the business, leading and developing your team to ensure that they offer excellent customer service at every opportunity. With the support of your Operations Manager you will strive to achieve key business objectives within your individual site whilst delivering continued growth, customer satisfaction and success.
Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills: Working Together; Pride and Passion; Authenticity; Sheps Spirit.
Responsibilities
* Lead and develop the team to ensure excellent customer service at every opportunity.
* Act as an ambassador for the Shepherd Neame brand and cultivate an inclusive culture.
* Work with the Operations Manager to achieve key business objectives within the site and drive growth and customer satisfaction.
Requirements
* Previous experience of managing a team from within hospitality or a service-led environment.
What’s in it for you
* Competitive annual salary package
* Private live in accommodation if required
* Bonus scheme
* Private health care scheme
* Early wage withdrawal scheme
* 25% discount on food and drink at Shepherd Neame Managed Houses
* 25% discount on overnight Managed House Hotel bookings
* Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
* Sheps Hut discounts and special offers hub on 100s of high street shops and services
* Access to a Workplace Mental Health Platform
* Company pension plan
* The opportunity to develop & move within our pubs, the Brewery & Support Office
* Flexible working hours
About Shepherd Neame
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.
Diversity, equality, and inclusion matter to Shepherd Neame. We welcome applications from all backgrounds and are committed to providing an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
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