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We are seeking a motivated and detail-oriented Sales Support Representative to join our dynamic team. In this role, you will be instrumental in providing exceptional support to our sales team and ensuring a seamless experience for our clients. You will assist the sales team by handling administrative tasks, supporting customer interactions, and coordinating internal processes to help achieve sales targets.
Responsibilities
* Respond promptly to customer inquiries via phone, email, and other communication channels.
* Maintain accurate records of customer interactions and transactions in our database.
* Collaborate with other departments to resolve customer issues and ensure timely delivery of service.
* Prepare sales reports and assist in the analysis of sales data to identify trends and opportunities.
* Provide administrative support, including scheduling meetings and preparing presentations for the sales team.
* Stay informed about product offerings and company promotions to effectively communicate with customers.
Qualifications
* Previous experience in a sales support or customer service role is preferred.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Excellent verbal and written communication skills, with a keen attention to detail.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
* Ability to work collaboratively within a team environment while also being self-motivated.
* A positive attitude and a commitment to delivering outstanding customer service.
Job Type: Full-time
Additional pay:
* Commission pay
* Performance bonus
* Company pension
* Free fitness classes
Schedule:
* Monday to Friday
Work Location: On the road
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
Utilities
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