Choose Well - Choose WWL
Job overview
To function as a member of the Multidisciplinary Team, by assisting the Complex Discharge Leads to facilitate timely discharges for patients. By ensuring that efficient and effective processes are in place to prevent delays in discharge.
The post holder will liaise with all relevant health & social care professionals and managers to ensure patient flow and hospital discharge/transfer of care is safely and effectively managed. The post holder will have a key role within all specialities supporting the implementation of the Community Care act 2003, Discharge to Assess process.
To ensure full compliance by both the hospital and patient with all requirements to enable effective and efficient admission, treatment and discharge.
As part of your application, please use the supporting information section to tell us what experience you have in your current or previous role that will provide you with the skills needed to become a Discharge Coordinator.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
Main duties of the job
1. Daily consultation with Team lead
2. Complete patient baselines of functional capabilities
3. Complete Rockwood Frailty Scoring of new admissions to wards
4. Make timely/appropriate referrals e.g. OT/Physio/Social Worker
5. Preparation of Discharge to Assess documentation
6. Work alongside Family Discharge Assistant to support them with the resolution of any issues they escalate.
7. To prioritise own workload
8. Follow-up requests for investigations/assessments, results etc.
9. Ensure EPR discharge completed by clinician
10. Liaise with patients/relatives/bed managers re: transport home on discharge
11. To maintain data collection system for audit purposes
12. Ensure whiteboard updated with accurate discharge predictions
13. Effective daily communication with the Discharge Lounge
Working for our organisation
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Detailed job description and main responsibilities
Duties and Responsibilities
Key results from the job holder
14. Understanding of Single Assessment Process and discharge planning/continuing care.
15. Ability to complete Rockwood Frailty Score and gather patient functional baselines.
16. Demonstrable experience in ward level multi disciplinary working.
Planning and Organisational Duties
The post holder will participate in, and influence, care delivery by:
17. Daily consultation with Team lead
18. Complete patient baselines of functional capabilities
19. Complete Rockwood Frailty Scoring of new admissions to wards
20. Make timely/appropriate referrals e.g. OT/Physio/Social Worker
21. Preparation of Discharge to Assess documentation
22. Work alongside Family Discharge Assistant to support them with the resolution of any issues they escalate.
23. To prioritise own workload
24. Follow-up requests for investigations/assessments, results etc.
25. Ensure EPR discharge completed by clinician
26. Liaise with patients/relatives/bed managers re: transport home on discharge
27. To maintain data collection system for audit purposes
28. Ensure whiteboard updated with accurate discharge predictions
29. Effective daily communication with the Discharge Lounge
Communications and Key Working Relationships
30. To communicate effectively with members of the Multidisciplinary Team, patients, their relatives and outside agencies as required.
31. To communicate with patients effectively overcoming barriers to understanding, in order to explain any clinical procedures being undertaken and obtain verbal consent for invasive procedure.
32. To communicate with tact and diplomacy when dealing with patients and their families and to have empathy when dealing with any adverse situations that may arise.
33. To provide a good standard of written, verbal and electronic communication skills.
Responsibility for Patient/Service User Related Tasks/Duties
34. Identify potential needs of patient / client with regard to discharge planning.
35. Report any adverse or untoward incidents in the appropriate manner
36. To document procedure carried out in nursing documentation
37. Undertake tasks determined via service, working to ensure timely effective patient care
Responsibility for Health & Safety
Compliance with the Health & Safety at Work Act 1974 – the post holder is required to fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards, and a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions.
Responsibility for Teaching
The post holder will promote life-long learning through the use of appropriate coaching, teaching and assessment in practice by:
38. Awareness of patient information systems e.g. EPR, PAS.
39. Report condition, progress any clinical problems encountered to nurse or doctor responsible for patient.
40. Report any discharge problems to the Complex Discharge Lead
41. Ensure all relevant documentation is completed in an accurate and timely manner
Person specification
Qualifications
Essential criteria
42. Evidence of basic level qualifications in both Maths and English
43. NVQ level 3 qualification or able to demonstrate equivalent relevant experience
Desirable criteria
44. Evidence of Rockwood Frailty Scoring competency
Experience
Essential criteria
45. Experience working within a NHS setting
46. Experience of joint working with ward level colleagues
47. Previous experience in completing patient documentation
Desirable criteria
48. Evidence of care coordination and case management
49. Evidence of working on own initiative
50. Experience of working independently and in teams
Skills
Essential criteria
51. Good communication and interpersonal skills
52. Ability to utilise PAS and EPR
53. Evidence of competence delivery
54. Basic computer skills
Knowledge
Essential criteria
55. Knowledge of individual patient care delivery
56. Good knowledge of hospital policies and procedures
57. Good knowledge of social care services
Additional
Essential criteria
58. Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
Use of Artificial Intelligence in Job Applications
If you choose to use Artificial Intelligence (AI) or other automated tools to help draft your application, please ensure all content is personalised and an accurate reflection of your own skills, experience and professional judgement. AI may be useful for idea generation, grammar, or formatting, but it must not replace your own supporting statement or be relied on as the sole source of content.
Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust does not advocate reliance on AI during applications and expects applications to be genuine and tailored to the role; over-reliance on AI-generated text may negatively affect your application.
For further information and best practice on using AI when applying for NHS roles, please refer to the attached “Applying for a role in the NHS guidance”.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
59. Job Description (PDF, 424.4KB)
60. Person Specification (PDF, 80.4KB)
61. What WWL can offer you (PDF, 42.7KB)
62. Applying for NHS vacancies guidance (PDF, 241.2KB)
Apply online now
Further details / informal visits contact
NameJulie TaylorJob titleDischarge NurseEmail addressJulie.taylor1@wwl.nhs.ukTelephone number01942 822117
If you have problems applying, contact
Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone 07786529393