Commercial & Leasehold Property Officer
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Overview
You’ll provide a high‑quality service to the Group’s leasehold, shared ownership, market rent and rent‑to‑buy customers ensuring they are managed in accordance with the terms of their leases, legislation, regulation and best practice. You’ll ensure residents receive a customer‑focused, responsive and value‑for‑money service and that the business maximises income from effective property management.
Responsibilities
* Manage sales, marketing, letting and property management for shared ownership, market rent, rent‑to‑buy and leasehold homes.
* Ensure customers receive a customer‑focused, responsive and value‑for‑money service.
* Maximise income from effective property management.
* Work collaboratively with colleagues to deliver excellent service.
Qualifications
* Experience managing sales, marketing, letting and property management for shared ownership, market rent, rent‑to‑buy and leasehold homes.
* Up‑to‑date knowledge of tenancy, leasehold and relevant housing legislation.
* Knowledge of shared ownership staircasing and re‑sale processes.
* Excellent customer service skills with experience of developing effective relationships with customers and colleagues.
* Good IT skills plus knowledge of CRM and management systems.
Employment details
Full‑time, Mid‑Senior level, Customer Service.
Flexible working
The role requires flexible working and will involve occasional evening and Saturday commitments.
EEO statement
One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles.
Apply today
If this sounds like you, we’d love to hear from you!
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