QA Supervisor We have a new opportunity for a QA Supervisor to join our brilliant Quality Assurance team at our site based in Nottingham! About The Compleat Food Group At The Compleat Food Group, we’re proud to be a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat. We’re home to some of the UK’s most exciting and loved food brands, including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. Alongside our branded portfolio, we’re a leading supplier of delicious own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to the UK’s major retailers, as well as across foodservice. With over 6,000 talented colleagues across 17 sites, and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better. We are backed by European private equity firm PAI Partners. Location: Nottingham, Riverside Bakery Working Hours: Wednesday - Friday: 6am - 6pm and Saturday: 8am - 4pm. Every 3rd week only Thursday – Saturday (Thursday and Friday: 6am - 6pm and Saturday: 8am - 4pm) Salary: £35,000 per annum Job Purpose To ensure that food quality standards are set and maintained in the manufacturing environment which can deliver the specified standard of product to the customer all the time every time, within the requirements of the law and good manufacturing practice. Key Duties & Responsibilities: Ensure that all QA activities are carried out in a safe manner. Investigate any safety concerns connected with QA Activities. To support the production team on resolving product food safety and quality issues and maintaining consistency across all shifts. To support the management team during external audits/customer visits - either through shop floor presence or documentation acquisition and presentation. Ensure QA audits of paperwork are consistent across all shifts. To undertake audits on processes, documentation, and procedures to verify compliance to the Food Safety/Quality Management procedures and to follow up and verify actions. To support investigations with QA Operations, Hygiene or Engineering staff into specific incidents i.e. foreign body contamination, quality rejections, Microbiological or Nutritional issues or Internal or External Panel issues. Problem solve issues with X-Ray /High and Low Risk Check-weighers/Auto coding systems and log issues with learning. To ensure QA’s complete all tasks as per schedule and that QA completed paperwork is audited and filed accordingly. Ensure best methodology is in use across shifts to ensure consistency and time management. Develop QA staff so that audits / sampling/ paneling etc. are carried out in the same manner by all staff and that actions are consistent and reports of findings and action are consistent across shifts. To support the Development Team during the concept to launch process to ensure all new products, once launched, comply with all current systems. Specifically ensuring that all Tares, Check-weighers, Foreign Body detectors and QA paperwork changes are in place before launch. Management of the use of the External Laboratory services used to ensure that product lists and suites are updated to ensure a smooth running of day to day sampling procedures. To contribute to development of new working methods and actively participate in continuous improvement; To contribute possible solutions to operational problems and to progress appropriate solutions. Highlight training needs of self and others to support the development of the sites performance and improve skill levels. Working effectively as a member of the Technical team, supporting colleagues with their work. Deputise for and provide cover for other members of the QA team in their absence. Developing and maintaining effective relationships with all departments. To complete all tasks as directed by the Quality Manager and Technical Manager To undertake ad hoc projects as required. To ensure adhoc projects of QA team are captured and that deadlines and objectives are met to correct level. To be responsible for ensuring compliance with all legislation, company (and where appropriate customer) policies and requirements in respect of food safety, environment protection and health and safety. Knowledge, Skills, and Experience: Internal audit experience Intermediate Food Hygiene certificate level 3 Relevant food manufacturing experience Ability to use computer programmes including word, excel and related technical IT packages HACCP principles and practice Allergen awareness-implications / related to labelling Nutritional awareness Shelf-life determination awareness Hygiene and disinfection principles Basic micro awareness Principles of risk assessment Legal labelling –basic requirements Basic knowledge of Weight legislation Knowledge of technical KPIs Why Join Us? At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing and career growth: Financial & Lifestyle Benefits: Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension Annual leave (including bank holidays) with the option to purchase extra Holiday Discounts via our online retail platform Access to enhanced retail discounts online and in-store Free product handouts across our sites, so you can sample and enjoy our delicious products first hand EV charging points - available at selected sites Health & Wellbeing: 24/7 access to Grocery Aid for free financial, emotional, and practical support Physical Wellbeing Hub - free on-demand exercise classes, gym discounts Free diet & nutrition advice with access to thousands of healthy recipes Online wellbeing support - from mindfulness to lifestyle resources Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid Career Growth & Development: Access to a personalised online learning platform (LMS) Formal and informal training opportunities tailored to your role Performance Development Plans and regular Career Conversations Company Mentoring Scheme to add depth and really support your career journey Recognition through Club Compleat rewards Community & Culture: 2 paid volunteering days per year to give back to causes that matter to you Charity initiatives and fundraising events Team socials to connect and celebrate together Employee networks & support groups - including Women @ Compleat New baby gift for new parents The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves to work. As an equal opportunity’s employer, we provide all the support you need to succeed. Contact us with any questions about Diversity & Inclusion or accessibility during the application process. Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team. If you would be interested in working with us please send a message to recruitment@compleatfood.com and should we have any roles we need additional support with we will reach out to you.