Position Overview
An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with a national logistics company Ceva, based in Daventry.
Responsibilities
* Protecting the client's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and site‑specific procedures.
* Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures.
* Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/ Operations Manager/Emergency Services as appropriate for serious incidents.
* Completing reports by recording observations, information, occurrences, and surveillance activities.
* Maintaining organisation's stability and reputation by complying with legal requirements.
* Contributing to team effort by accomplishing related results as needed.
* Acting as a first‑line support to customers and visitors to site, providing a professional and friendly service.
* Understanding the needs of our customer, responding accordingly to customer queries and requests, and taking appropriate action.
Qualifications
* Valid SIA Licence (minimum); additionally, a valid frontline SIA licence DS or SG.
* Full 5‑year employment history checkable.
* Maintaining professional conduct at all times.
* Customer Service experience and confidence to handle conflict in a correct manner.
* Excellent communication skills, both written and verbal.
* Smart appearance and well‑groomed.
* Reliable, punctual, flexible and able to assist in covering holidays and sickness leave.
* High level of enthusiasm and passion; ability to work in a fast‑moving environment.
Benefits
* Access to a range of nationally recognised courses to help further your career, via the Anchor Academy.
* Access to SIA and First Aid training at discounted rates, with financial support available.
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment).
* Stream – access to pay as you earn it.
* Cycle to Work Scheme Available.
* Full uniform provided.
* Free Employee Assistance Programme 24/7, including access to counselling.
* Hospital Saturday Fund.
* Reward and Recognition awards.
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