Job Description
Job Opportunity: Operational Business Improvement Analyst
Contract Type: Permanent
Location: Accrington, Lancashire – very occasional visits
Salary: £45,000–£55,000
We’re partnering with a forward-thinking organisation committed to operational excellence and customer-centric innovation. With a strong presence in the UK market, they’re investing in scalable systems and continuous improvement across their business. As part of this journey, they’re now seeking a talented Operational Business Improvement Analyst to join their transformation team.
This is a high-impact role with real influence analysing processes, driving change, and embedding a culture of continuous improvement across the organisation.
Ideal Experience
1. Proven experience in operational improvement, process mapping, and stakeholder engagement
2. Strong knowledge of lean and agile methodologies, including lean problem-solving techniques
3. Ability to design scalable SOPs and process maps to drive standardisation
4. Experience working cross-functionally with IT, development, and operational teams
5. Skilled in identifying inefficiencies, bottlenecks, and optimisation opportunities
6. Excellent communication, analytical, and problem-solving skills
7. Comfortable leading postmortems and root cause analysis
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