Job Description
Operations Generalist – Financial Services 🏦
Location: Southampton (Office-based initially, hybrid after probation)
Team: Operations Hours: Full-time, 37.5 hours/week
Looking for a role where no two days are the same? 🚀
We’re supporting a fast-growing financial services business in Southampton in their search for an adaptable Operations Generalist. This is a broad role covering multiple areas of the customer journey and business operations — ideal for someone who thrives on variety, can hit the ground running, and is excited to grow into a long-term career. 🌱
What you’ll be doing:
1. Get involved across pre-payout origination, post-payout servicing, complaints, marketing, and customer journey 🧭
2. Handle ad-hoc requests and support day-to-day business operations 🛠️
3. Use data to interpret trends and improve processes (Excel/SQL skills expected; R and stats modelling a big plus) 📊
4. Work closely with teams across the business, ensuring smooth collaboration 🤝
5. Adapt to shifting priorities while building depth in areas of...