Position: General Manager / Head of Operations
Location: Sevenoaks
Salary: 50,000 - £65,000 (DOE) - Negotiable for an exceptional candidate
We are seeking a commercially minded and operationally focused General Manager / Head of Operations to take ownership of a busy technical site.
This is a hands‑on leadership role with responsibility for day‑to‑day operations, team management, and financial performance, offering the potential to progress into an Operations Director position as the business grows.
Job Overview
* Lead and manage cross‑functional teams to deliver operational excellence
* Take ownership of site operations, ensuring efficiency, compliance, and high performance
* Drive adherence to procedures, KPIs, and quality standards
* Develop and implement operational and strategic plans aligned to business objectives
* Manage profit and loss, ensuring financial targets are met through effective cost control and revenue generation
* Coach, mentor, and develop staff to build a high‑performing, motivated team
* Support business development by identifying growth opportunities and contributing to new product/service initiatives
* Oversee projects from inception to completion, ensuring delivery on time, within scope, and within budget
* Implement process improvements to enhance efficiency, quality, and service delivery (Lean/Six Sigma desirable)
* Ensure compliance with company policies, regulatory requirements, and health & safety standards
Job Requirements
* Proven experience in a senior operational or General Manager role
* Background in a technical, scientific, laboratory, or regulated environment desirable
* Strong commercial acumen with experience managing P&L and driving operational performance
* Demonstrated ability to lead, develop, and motivate teams
* Experience supporting business growth, service development, or product development initiatives
* Strong project management skills, with the ability to manage multiple initiatives
* Experience driving operational efficiency and continuous improvement (Lean/Six Sigma desirable)
* Confident communicator with strong stakeholder management skills
Salary & Benefits
* 50,000 - £65,000 (DOE) - Negotiable for an exceptional candidate
* Profit‑share bonus
* Full‑time, onsite position (Monday‑Friday, 8‑5)
* 28 days annual leave including bank holidays
* Earn an extra day of holiday each year of service (up to 5 additional days)
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