Infrastructure Engineer (6 month Fixed Term)
Title:Infrastructure Engineer – 6-month fixed term
Department: Procode IT
Location:Chandlers Ford with 2 days per week in Hutwood Court offices
Hours: 40 hours per week + on call.
Salary: Circa £44,584 (pro rota)
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role
Are you available immediately and looking for your next opportunity?
Do you have experience as an Infrastructure Engineer providing technical Infrastructure support across 3rd & 4th Line?
If so, this could be the role for you
About us
We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation.
Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers?
Then we have an exciting opportunity as an Infrastructure Engineer, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be.
Our promise is to put customers at the heart of everything we do; it's part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make.
What does this role involve?
You will be responsible for the operation and control of the IT infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or provisioned as cloud services).
You will be responsible for providing 3rd and 4th line infrastructure support across the business.
You will be responsible for supporting, maintaining and managing existing IT Infrastructure in line with the preventative-maintained plans and standards as well as support and others in the diagnosis and resolution of incidents and problems.
You will be responsible for ensuring that stakeholders are informed about the benefits and pitfalls of design options.
Who are we looking for?
Your prior experience resolving tickets and incidents as an Infrastructure Engineer, will allow you to hit the ground running.
Your knowledge of the design and operational management of IT Infrastructure environments, both in cloud and on prem, will be vital for success in this role.
Your hands on experience with VMWare, Windows Server, Cisco Meraki, storage and networking, will allow you to be productive from day one.
Your excellent interpersonal and customer-service skills will be useful when communicating with various stakeholders within the business.
Your experience with implementing and supporting cloud infrastructure (Azure) and an interest in expanding your skills in this area will be highly advantageous.
The technology environment includes:
Server and Network hardware, Virtualisation, Storage, Server Operating systems, Active directory, Cisco Meraki, VMware, SAN, NetApp, Watchguard, Aruba HP, DHCP, DNS, NTP, SNMP, Web services and databases, Security products, Automation and Configuration Management and/or IaC (Infrastructure as code) technologies at scale and Cloud computing (Azure).
This role might involve on-call working on a rota basis (24/7)
To be successful in this role you will be required to pass an enhanced security vetting process.
Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
Benefits - available from day one
* Bonus Scheme, made up of personal and company elements.
* Career progression, we're an expanding organisation.
* 25 days annual leave plus bank holidays.
* Pension scheme, company contribution at 4% of your salary when you contribute 5%.
* The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK.
* We offer an EV car scheme. Qualifying terms and conditions apply.
* A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.
* Death in service – we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
* Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.
* We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
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