The Lead Quality Engineer at Royal London supervises and manages testing within specialised teams or Agile squads with a focus on automation testing. They ensure the integrity of testing activities, provide expert guidance, and define the test strategy. This role involves training, mentoring, and upskilling on all test processes, managing client relationships, and contributing to corporate testing standards. The position supports Royal London's mission to enhance the mutual choice for customers.
Key Responsibilities
1. Lead the design, development, and execution of automated test scripts for Microsoft Dynamics 365 CRM, covering modules like Sales, Customer Service, and Marketing.
2. Architect and maintain robust automation frameworks using Playwright or Selenium, handling complex D365 UI elements and navigation.
3. Collaborate with functional and business teams to identify and automate key business processes and critical CRM workflows.
4. Integrate test automation into CI/CD pipelines and ensure test coverage across multiple environments and browsers.
5. Drive performance and load testing for D365 CRM, validating page load times and supporting large datasets and user volumes.
6. Define the test strategy, including scope, approach, tools, timelines, and risks. Manage the test team by assigning tasks, guiding execution, tracking progress, resolving issues, and reporting quality status to stakeholders.
7. Bring proven experience in test automation for web-based enterprise applications, with expertise in D365 CRM preferred.
8. Possess strong programming skills in JavaScript/TypeScript (Playwright), C# (Selenium), Java, or Python.
9. Have hands-on knowledge of CI/CD tools such as Azure DevOps or GitLab CI, and version control using GitHub or Azure Repos.
10. Manage dynamic UI challenges, implement advanced locator strategies, and debug complex automation issues.
11. Exhibit excellent communication and collaboration skills to work effectively with testers, developers, business analysts, and stakeholders.
We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings, and asset management products and services.
Our People Promise is to work in an environment that is inclusive, responsible, enjoyable, and fulfilling. This is supported by our Spirit of Royal London values: Empowered, Trustworthy, Collaborate, Achieve. We offer great workplace benefits such as 28 days of annual leave plus bank holidays, up to 14% employer matching pension scheme, and private medical insurance. All our benefits can be viewed here.
Inclusion, Diversity, and Belonging
We are an inclusive employer that celebrates and values different backgrounds and cultures. Our diverse team and perspectives enhance our skills and innovation, regardless of background.
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