Branch Manager Location: Harrogate, North Yorkshire Salary: £35,000 - £40,000 OTE Hours: Monday to Friday, 8:45am – 5:30pm & 1 in 3 Saturdays (9am – 4pm) with a day off in lieu We’re recruiting on behalf of our growing client in central Harrogate for a Branch Manager. This is an exciting opportunity for an experienced estate agency Branch Manager with a passion for leadership and a strong focus on customer service and performance. As Branch Manager, you will be responsible for the day-to-day running of the Harrogate office. You’ll lead by example, support and motivate your team, and deliver excellent results through strong business development and relationship building. You’ll also be hands-on with valuations and client interaction, playing a key role in growing and maintaining the branch’s success. Responsibilities: * Oversee the daily operations of the branch and ensure high levels of service delivery. * Carry out property valuations and convert them into instructions. * Lead morning meetings and set daily goals for the team. * Allocate tasks and support team members in achieving targets. * Monitor performance, provide training, and motivate the team to meet objectives. * Maintain regular communication with vendors and applicants. * Manage the office diary including appointments and viewings. * Handle client queries and resolve complaints professionally. * Monitor local market trends and maintain up-to-date competitor knowledge. * Actively promote the business and support new business generation through canvassing and client relationship management. * Report weekly branch activity and performance to senior management. Requirements: * Previous experience as a Branch Manager within estate agency. * Strong leadership and team management skills. * Proactive, driven, and target-focused. * Confident, customer-focused, and highly organised. * Valid driving licence and vehicle are essential If you’re a motivated estate agency professional looking for your next leadership role in Harrogate, we’d love to hear from you. Please apply via the link or contact Unity Resourcing for more information