Sewell Wallis is working with a well-established, growing West Yorkshire business based in the Beeston area, which is currently looking for an experienced Customer Service Advisor on a temporary basis to join the business and support the customer service team. This role could be made permanent for the right candidate.
As Customer Service Administrator you will play a key role within the Customer Services Team. You will use your experience and expertise to be the first point of contact for customer queries and will assist in resolving complaints and supporting the Customer Service Team Leaders.
What will you be doing?
Providing fantastic customer service over the phone and via email.
Dealing with inbound calls from customers.
Assisting in general enquiries via email through the dedicated customer service inbox and other mailboxes that the customer service team are responsible for working.
Resolving customer queries in regard to planning repairs using internal booking systems to book these in.What skills are we looking for?
Must have a proven record of achieving outstanding customer service by phone and email.
Good organisational skills.
Have the ability to multi-task and have good attention to detail.What's on offer?
£23,800 per annum
Flexible home and office working - 2 days at home, 3 in the office
25 days annual leave, plus up to 10 extra days each year (free of charge) + the option to buy more
Free on-site parking and Cycle to Work scheme
Discounted gym access via Gym-Flex
Life cover and the option to access private medical insurance
Contributory pension schemeSend us your CV below or contact Emma Johnsen for more information.
To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions