Satellite Communications Technician Who we are: Walsingham Group provides comprehensive service capabilities in operations and maintenance; energy and fuel management; infrastructure and logistics; training solutions; and intelligence support. With demonstrated experience supporting contracts within and outside of the United States, Walsingham brings a unique blend of worldwide logistics, broad operational staffing, and the expertise to manage government-owned contractor-operated facilities. Job Description EXEMPT Full Time WGI is seeking a dedicated and skilled Satellite Communications Technicians to join our team. The ideal candidate will be responsible for the installation, maintenance, and troubleshooting of satellite systems for military clients utilizing secure/classified server systems. This role requires a strong technical background, attention to detail, and excellent customer service skills. The Satellite Installer will work independently and remotely as part of a team to ensure 24/7 system availability to the customer. Responsibilities: Maintain satellite communications systems hardware and related equipment at customer locations. Provide on-site training to customer in use of related systems and software. Perform system component installations. Troubleshoot and resolve issues related to satellite systems and network connectivity. Ensure compliance with safety regulations during installations. Provide exceptional customer service by addressing client questions and concerns. Maintain accurate records of installations, repairs, and service calls. Qualifications: Proficient in telephone, email and text communication for customer and supporting vendor interactions. Troubleshoot secure satellite communications network issues and coordinate redundant support. Mechanical knowledge with the ability to operate various tools and equipment. Strong problem-solving skills with a focus on troubleshooting network issues. Excellent attention to detail and organizational skills. Must be eligible to receive and maintain TS/SCI security clearance. Affirmative Action/EEO statement Walsingham Group is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.