Job Description
We're Capital on Tap 👋
💳 Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030.
Why Join Us?
We empower you to be innovative and solve complex problems. Take ownership, make an impact, and thrive in our scaling and agile environment.
🏡🏢This is a Hybrid role, working from our Cardiff office 3 days per week. You'll be required to be office based more when running training sessions.
What You'll Be Doing ✨
As the Senior Operational Excellence Trainer, you will play a key role in supporting our Collections and Specialist Support (Vulnerable Customer) teams professional growth and development. You will be responsible for designing, implementing, and evaluating various learning initiatives aimed at enhancing the skills and knowledge of our workforce. This role is ideal for individuals who are enthusiastic about learning and are dedicated to creating an environment that fosters continuous improvement.
1. Develop and maintain comprehensive and fit-for-purpose onboarding materia...