AbouttherolePlumber PurposePlumber Todeliveraninnovative,efficientandflexibleservicethatiscustomerfocused,compliantandsustainshighlevelsofexcellenceandquality.SupportNCHAsobjectivesofbeingaleaderinprovidinganexcellentmaintenanceservicetoNCHAstenantsandexternalcustomersinlinewithNCHAsvisionofMoreHomes,GreatServices,BetterLives MainresponsibilitiesPlumber Carryoutthedesign,installation,maintenance,servicingandrepairworkfortheAssociationshousingstockandexternalcustomersinaccordancewithagreedtargetsandprocedures. Service,maintain,repairandfaultfindingonhotandcoldsystems. -Fullbathroomrefurb. Co-ordinatetheservicesofothertradesandworkwithcolleagues,contractorsandpartnerstoensureaseamlessandexcellentservicetocustomers. Managestock/suppliestoensureworksarenotdelayed. Workinanefficientmannerthatdeliversvalueformoney,identifyefficiencies,gapsinservicedelivery,andcommunicatethemtolinemanagement Useinformationavailabletoidentifycustomerneedsandensureservicesaretailoredtomeetthoseneeds Completeandreturndocumentationwithinagreedtimescales;updatingandmaintainingmanualandcomputerisedrecords. NVQorequivalentqualificationinplumbing Unventedhotwatersystem SkillsandexperiencePlumber Extensive,demonstrablepostqualificationexperienceintherelevanttrade Demonstrablesuccessinthedeliveryofavariableworkloadinacustomerfocusedenvironmentandworkinginatargetdrivenservice Demonstrablerecentexperienceofundertakingmulti-tradeworkse.g.joinery,plastering,tiling,painting UnderstandingandexperienceofworkingtocurrentHealthandSafetyrequirements Demonstrableexcellentcommunicationskills Abilitytousecomputeriseddatarecordingequipment