Metropolitan Thames Valley is seeking a Quality Assurance Auditor to lead the delivery of an effective quality assurance framework across the Customer Services Directorate. This key role focuses on driving service improvement, ensuring compliance with regulatory standards, and fostering a culture of best practices.
You will conduct audits, quality assurance visits, and collaborate with teams to enhance service delivery, contributing to improved outcomes for customers. The position requires an Enhanced DBS check and experience in a regulated quality assurance environment.
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