We are looking for a motivated and customer-focused Aftersales Advisor to join a dynamic team within a specialist automotive business. This is an exciting opportunity for someone passionate about delivering exceptional customer service while working with a range of high-performance and prestige vehicles. As an Aftersales Advisor, you will be the key point of contact for customers after their purchase, ensuring a seamless ownership experience. You will coordinate service bookings, handle enquiries, and build strong, lasting relationships with customers. Key responsibilities will include: Act as the primary contact for all aftersales enquiries via phone, email, and in person Manage service bookings, repairs, and maintenance schedules Liaise with workshop technicians to ensure timely and high-quality work completion Provide clear updates and explanations to customers regarding work carried out Upsell additional services and products where appropriate Handle customer concerns professionally and resolve issues efficiently Maintain accurate records using internal systems Deliver an outstanding customer experience at every touchpoint What We’re Looking For The successful candidate will have: Previous experience in an aftersales, service advisor, or customer service role (automotive preferred) Strong communication and interpersonal skills Highly organised with the ability to manage multiple tasks Confident using computer s...