Job Opportunity: Operations Manager at Virgin Active
Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. We pride ourselves on incorporating Virgin Active values and maintaining the highest Brand Standards to ensure our members enjoy top facilities and service. We are seeking an Operations Manager to join our club teams, ensuring all facilities are available, well-maintained, and in excellent condition.
The Role
* Ensure the team and colleagues adhere to the highest Health & Safety Standards, Brand Standards, and Cleanliness in line with company expectations.
* Collaborate with the H&S Advisor and General Manager to ensure compliance with policies, procedures, and safety regulations.
* Proactively seek operational interventions to improve cleanliness, brand standards, and safety levels.
* Supervise and schedule team activities, controlling FTE and payroll costs within budget.
* Promote growth and development of yourself and your team by setting clear objectives, monitoring performance, and addressing underperformance.
* Fulfill Duty Shifts when required, managing staffing and facility issues throughout the club.
Experience
* Experience in operations management or a related field.
Our Perks
* 30 days annual leave (including bank holidays) and encouragement to take them.
* Access to The Peoples Pension with 3% contributions.
* Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
* Discounts across Virgin Active, including guest passes and 50% off PT sessions.
* Join the Virgin Family to access discounts with Virgin Atlantic, Virgin Holidays, and Virgin Media/O2.
* 20% off food and drink at KAUAI branches located in clubs.
* Access to Salary Finance for loans, savings plans, and financial advice.
* BUPA employee assistance program offering 4 free counseling sessions.
* Partnered with Dexters for complimentary corporate letting services.
* Access to ePoints for online retail discounts.
* Discounts on Academy courses trained by top instructors.
For more details, see the Operations Manager PDF.
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