Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms, with colleagues working in stores across several retail facias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019, continuing to grow in the UK and internationally. We want to be the leading global omni‑channel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people‑led, innovative and customer‑focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day‑to‑day objectives.
Role overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
* Provide a knowledgeable and seamless customer experience for all customers that enter the store.
* Continuously maintain clean and tidy stock standards on the shop floor for customers at all times.
* Collaborate with team members to achieve sales and KPI targets by staying knowledgeable on current trends, in‑store promotions, and evolving store processes.
* Drive sales, ensuring that targets are achieved and, where possible, exceeded.
* Utilise in‑store devices, offering the customer the whole product range.
* Provide alternatives and add‑on sales at every opportunity.
* Replenish stock levels when needed, making sure the full‑size range is on the shop floor where possible.
* Ensure that product is priced correctly.
* Deputise for other staff, work within departments, or carry out other duties as required.
* Always represent JD Sports in the most professional manner.
* Conduct work in a safe and responsible manner.
* Provide exceptional service to ensure customer satisfaction and retention.
* Actively drive sales to support the store in meeting and exceeding its financial goals.
* Ensure timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.
Skills and Experience
* A positive attitude towards a fast‑paced, customer‑focused retail environment.
* An ability to enthusiastically look at a challenge as an opportunity to develop yourself, your career, and learn new skills.
* Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Sales and Business Development
* Retail
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